Situation
VaynerMedia is a cutting edge media company located on the 24th and 25th floors of the new 10 Hudson Yards building. They were using a competitor of ours for their office management services and wanted more of a client focused partnership instead of a shift based approach.
Solution
Greenparc began providing office management services to Vayner with a focus on having staff members in place that were knowledgeable of the different tasks to be carried out. We also trained other staff members on our roster so that call outs or conflicts could be covered with staff that did not need to be trained up and knew what was expected of them in this high end, fast spaced office. We also have a roaming supervisor who regularly checks in on shifts to ensure quality control.
case studies
Situation
Mondrian were looking to replace their cleaning, housekeeping and maintenance outsourced services and work with a company that could provide an inclusive offering with a high end, hands-on approach. The former providers were underperforming, hands off with their service, and unreachable at times.
Solution
Greenparc provides overnight cleaning, housekeeping and houseman services to the Mondrian, a high end boutique hotel. We worked with Mondrian to provide a more efficient overnight strategy for all their spaces (rooftop, restaurant, nightclub, kitchen, lobby etc.) and also provided solutions for last minute call out cover, admin issues and incentives for staff to improve performance.